Privacy Policy

1. Information We Collect

We may collect the following types of information when you interact with our Site:

Information you provide directly:

• Name, email address, and phone number
• Home or business address (for scheduling inspections and cleanings)
• Information submitted through our Contact Us, Book a Consultation, Book Walkthrough, and Referral forms
• Details about the friend or family member you refer through our Client Referral Program (their name and contact information)
• Any messages, notes, or special instructions you provide

Information collected automatically:

• IP address, browser type, and device information
• Pages visited and time spent on the Site
• Cookies and similar tracking technologies (see Section 4 below)

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule home/business inspections
• Provide custom quotes for cleaning services
• Schedule, confirm, and manage cleaning appointments
• Track and apply Client Referral Program rewards
• Communicate with you about your service, appointments, and account
• Send promotional offers or updates, where you have opted in
• Improve our website, services, and customer experience
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business, such as our customer relationship management (CRM) platform, scheduling software, and payment processors
• Law enforcement or government authorities, if required by law or to protect our rights, property, or safety
• Successors, in the event of a merger, acquisition, or sale of business assets

4. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand how visitors use our Site. You can control or disable cookies through your browser settings, though this may affect how the Site functions.

5. Referral Program Information

If you refer a friend or family member through our Client Referral Program, we collect their name and contact information solely to reach out about our services on your behalf and to track your referral rewards (Bronze, Silver, or Gold level). We recommend only submitting referral information for people who have agreed to be contacted.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Choices and Rights

You may:

• Request access to the personal information we hold about you
• Request that we correct or update your information
• Request that we delete your information, subject to legal or contractual obligations
• Opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails

To make any of these requests, contact us using the information in Section 11 below.

9. Children's Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Blush & Bubbles Cleaning Co.
Email: blushandbubbles.cleaningco@gmail.com
Phone: (936) 438-6542
Website: blushandbubblescleaning.com